DAVENPORT POOLS PROMISES YOU’LL FEEL LIKE FAMILY

 

Tracy Davenport and her husband Matthew own Davenport Excavating and Trucking, a successful business in Louisville, but Tracy is always looking to do more. After the mid-February snow and ice storm, Tracy was awake for more than 50 hours in three days as she dispatched salt trucks onto the treacherous Jefferson County and Indiana roads. It’s clear Tracy is a powerful and determined woman, so it wasn’t a surprise when she began a business of her own in 2019 with a dream to hand it to her children one day.

Davenport Extreme Pools and Spas is a woman-run family business that’s all Tracy’s creation. Since 2019, the company exploded from 23 pool projects in the first year, 60 in 2020, to 100-plus scheduled this year. If you ask Tracy why her company became an overnight sensation, she says that she treats her customers like family. Tracy works with her husband and sons, Shawn, Chance, and Brent, in the business. The company doesn’t use sub-contractors and uses its own equipment and trucks for jobs. “I hope my kids take over the company someday,” Tracy says. “That’s the reason I work hard every day for my boys’ future.”

Tracy also loves working with her two best friends Angela Liska, Tracy’s right-hand assistant, and Tracee Dore, a custom home builder who helped Tracy get her start. Tra- cee builds high-end custom homes, and Tracy says she is “lucky enough to put her pools in Tracee’s beautiful homes,” she says.

Tracy’s company designs, builds, and in- stalls pools without any hidden fees. “I’ve never gone back to a customer asking for more money,” Tracy says. If there are any mistakes, the company fixes the issue at no cost to the customer. “I never want a bad name,” she says. “I want Davenport Pools to go on through history.” The company will always go out to every homeowner’s property to give them a quote; they know drainage and excavating to provide an accurate quote every time.

After going to the home and looking at the yard, Davenport Pools will go over the customer’s design preferences and go back to the office to email a quote within a week. After, the customer can sit down with employees to talk about the processes, colors, and more. “We help them every step of the way,” Tracy says. The customer only has to deal with their Homeowner’s Association for approval of the project. Davenport Extreme Pools and Spas also has in-house financing, and the customer only pays a deposit upfront. Tracy holds customers’ hands and helps them every step of the way.

When the project is underway, customers will wait 12 to 14 weeks for the fiberglass but digging, setting, and installation are finished usually in a week. Quality is Tracy’s No. 1 priority. The pools they install are made with fiberglass, which has a 15-year-to-lifetime warranty and doesn’t turn green. Pools can be salt or chlorine and are all set on automation to control pumps, heat, lights, and more away from home with the click of a button. Tracy even throws in a robotic vacuum for easy cleaning, so her customers can have more fun and less work to do.

Tracy and Matthew flew all over the country to determine what products and services to provide customers before they began the company. Now, 2-and-a-half years in, they train other company owners across the country to install pools and run a business. She loves making people’s backyard dreams come true, but she also loves working with her best friends and family every day. “I love going to my job every day.

Being a woman in the construction world has been difficult for Tracy, but she says she’s “here to stay and play with the big boy toys.” Now, everyone knows Tracy is an expert in the pool installation world. “We’re here in town and here to stay,” she says. “It’s great to finally be accepted.” For more information on Davenport Extreme Pools and Spas, go to davenportextremepools.com or call (502) 408-5892


Posted on 2021-03-01 by Taylor Riley
Advertisement